Blackberry: User is not receiving messages and there is a "fail forwarding" status on the BES
Send a test PIN message to verify Blackberry network connectivity and registration:
1. Go to the Messages screen and create new blank PIN message.
2. Type PIN# in the "To:" field and, type something in the subject and message body and sent it.
If PIN message did not reach follow these steps:
1. On the Home screen, go to Options, or click Settings > Options.
2. Click Advanced Options > Host Routing Table
3. Display the menu and click Register Now. Wait for few minutes for your BlackBerry to re-connect to the wireless network.
4. Try sending me another PIN message and then notify via email.
1. Go to the Messages screen and create new blank PIN message.
2. Type PIN# in the "To:" field and, type something in the subject and message body and sent it.
If PIN message did not reach follow these steps:
1. On the Home screen, go to Options, or click Settings > Options.
2. Click Advanced Options > Host Routing Table
3. Display the menu and click Register Now. Wait for few minutes for your BlackBerry to re-connect to the wireless network.
4. Try sending me another PIN message and then notify via email.
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